XPRO HOST
XPRO HOST is a South African web hosting provider founded in 2016 by parent organization XPRO GROUP.
The company is well known for offering a complete 360 degree web hosting services across the budgetary spectrum, from domain registration to a very affordable shared hosting plans, vps hosting and dedicated server solutions.
XPRO HOST offers a comprehensive package of hosting related services to its customers at extremely competitive prices, squarely targeting small businesses and individual users.
For more than 5 years, the company and its sister brands have enjoyed record customer satisfaction numbers and that is what has propelled the company to the place it is now.
Why choose Us?
We understand that choosing a hosting provider for your website or e-mails can be a bit of a challenging process. Initially, you’re looking for a hosting provider that combines all of the right features for the best price. You’re looking for a hosting provider that will take your business serious and will do everything possible to make sure that you are 100% satisfied.
Commitment to customer satisfaction
Your satisfaction is our main concern that is why our number one goal is customer satisfaction. We have a team of experts in-house to make that possible. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult CGI script, we'll do what it takes to keep you happy. We offer a complete online Knowledge Base, documenting just about everything we offer. If you can't find it there, our Customer Care team would be more than happy to help you. In addition, if you ever encounter unsatisfactory customer service, please voice your complaints to our group supervisor. We will always strive for the betterment of our primary goal: true customer satisfaction. We understand that our true concern for our clients is something that competitors are lacking.
Speed.
All of our Web and e-mail servers utilize Intel® processing power and reliable, fast hard drives for optimal performance. All Web servers are specifically configured for Web hosting and interactive application performance and all data is carried over our switched 100Mb internal network and delivered by Cisco® routers to the Internet via redundant connectivity.
Feature-rich hosting for a sensible price.
We don't claim to be the cheapest hosting provider around, and we know we're not. However, we believe you get what you pay for. All of our accounts come with a generous list of standard features, along with almost infinite expandability, and service from our fast, caring, and professional Customer Care team.
Support
We are a service oriented Company. We have experienced and valuable people at all levels of support. Our dedicated Systems Administrators monitor and maintain the servers. They also provide you with expert help and service. Our Customer Support Representatives are courteous and can answer any support-related questions you may have. We have an extensive knowledge base of support questions and answers available at www.support.xprohost.co.za. This includes a large FAQ database, screen shot manuals and expert help. So What Does All This Mean? We maintain the ultimate in terms of reliability. When you host with us, we provide you with a very important utility – the means to keep your website up and running. Our support personnel will provide you with unmatched and superior customer service. We are confident that our hosting and support is superior; therefore, we give you an unconditional 30 Day Full Money Back Guarantee.
Guarantee of Satisfaction
Our web hosting packages are provided on superior quality servers. In fact, we're so confident of the quality of our packages, we offer a 30-day money back guarantee on all hosting purchases! On top of this we guarantee 99.5% uptime, if your server goes down we'll be glad to credit you.
Free Professional Search Engine Submission
What good is your site if no one can find you? More than 95% of Internet Users use Search Engines and Directories to find what they're looking for on the web. Your web site will not show up on Search Engine and Directory query results if it isn't registered with them. With our free submission offer we will professionally submit your site to the major search engines for free.
Full Control.
You can manage all aspects of your account 24 hours a day, 7 days a week. By the click of a mouse, you can administer your disk storage, email accounts, directories, cgi-bin, and all the special features that we offer you. Some of such special features include your resource meter and website statistics. You can even add additional features to your account instantaneously, as you need them. You will never have to wait for us to add things like additional email accounts, mailing lists, hit counters, or even additional sub-domains!
Honesty.
We have no hidden charges whatsoever - what you see is what you pay. You should be aware of very cheap or free services provided by other websites, chances are there will be some untold hidden costs somewhere. Web space in particular could come with pop-up adverts and the hosting company's own banners - not ideal for the professional website you're looking for!
Fast setup and considerate billing.
We accept any credit or check card with the VISA, MasterCard, Discover, or American Express logo. Using our secure server, you can submit your confidential billing information to us without having to worry about your details going astray. We use efficient technologies, along with added security measures, to keep your data safe. When you sign up, your account will be created within the same day, allowing you to work right away (barring any financial issues). We send you prompt notices for successful billing on your card, when credit card is near expiration and as new orders are made -- all to make billing as painless as possible for you.
Connectivity.
Our servers are connected to a screaming fast network through multiple fiber connections up to OC-192 capacity. The facility uses only world class Tier 1 network providers and a superior choice of Internet backbone routes. By utilizing BGP Routing, we send your data out the fastest possible route. So what does All This Mean? Our connection is redundant. When visitors view your website, the data is brought up using the fastest route possible. Also, if one of our connections fail, the others will automatically pick it up. We utilize the best connections in the world so that the pages of your site load as quickly as possible
Reliable
All our servers and the components that make up our network are monitored 24 hours a day, 365 days a year. In the event of an unscheduled outage, be it a component failure, software crash or connectivity disruption, our monitoring system will immediately notify an engineer. At the same time our systems will attempt to fix the problem automatically, be it diverting our connectivity over a redundant circuit or restarting a failed service. This pro-active monitoring allows us not only to promise our customers up-time, but to also deliver on this promise. Reliability doesn't stop there. We understand that it is crucial to only use reliable and scalable hardware which is why we only use the highest quality servers for all Web and e-mail serving. Our network uptime has constantly been above the industry margin with an aggregate monthly availability of 99.998%.
